FAQ

1 What payment methods can I use ?

You can pay with your Credit or debit card processed through Thaiboxing FightGear seller's Internet merchant account. It's the most convenient way to make your payments. Your payment is safe and secure. Thaiboxing FightGear will never know your bank details.

2 How much is the delivery fee?

Postage and packing is FREE for all orders above 35.99 euro. The price you see is the price you pay.

3 From where is my order sent ?

Our warehouse is in Thailand, all packages and parcels are therefore shipped from Thailand. We ship to all major international locations.

4 How long does delivery take ?

Thaiboxing Fightgear ensures you very competitive prices ( -30% to -40% compared to our competitors ) for same quality products. To offer you the best deal, we choose the standard international delivery with tracking number. The parcel will arrive at your address, with an estimated time of 12 to 29 days .

5 Can I get a refund ?

Yes. We check each item carefully before shipping to make sure they are problem free. But, if you are not satisfied with your purchase, you can request a completed payment by sending us an email . Items must be returned in their original packaging within 30 days from the receipt of the original orders. Simply return it to the address indicated after your refund request. We will transfer the money using the same method originally used by you to pay for your purchase. For hygienic reasons, refund for Mouth Guards and Groin Protectors are not available. You are responsible for the return shipping costs. If the return costs have not been paid in advance and we have to settle them, they will be deducted from the refund.

6 Do you have a special rate for clubs, or wholesale prices ?

Yes we do, we welcome your business. See our offers in Parcels & Gyms. We offer very competitive prices and large discount compared with retail products. For a quotation, or special order, contact Abel.

7 When will my order be sent ?

Within 24 hours after validation of your order. If an item is missing due to several s orders made at the same time, please allow us 3 to 5 more days for the shipping. Of course, Thaiboxing Fightgear will keep you updated .

8 Are the products genuine ?

Yes. Absolutely! Thaiboxing Fightgear works only with the originals manufacturers of trustful brands located in Thailand, and with local craftsmen. We guarantee the origin of the equipment and materials.

9 How can I contact you quickly ?

Send us a ticket through our contact form. If you wish to communicate via phone, call (66) 941 879 043. Every day from 10am to 22pm -- Thailand time zone. We speak english, french, spanish, german, chinese

10 How will my parcel be delivered? Can I have an express delivery ?

All our packages are delivered by postal service. This make shopping with Thaiboxing FIghtGear hassle free. An express delivery (4 days ) will be set up soon, in partnership with DHL, UPS, and FEDEX. If you wish, we can provide this service for a cost of about 10 euros extra per 500 grams. Feel free to contact us.